Terms of Use

Terms of Use

1. Purpose

These Terms of Use ("Terms") govern the rights, obligations, and responsibilities between HaeTek ("Company") and users regarding access to and use of the HaeTek online store and related services.

2. Definitions

HaeTek
The online platform operated by the Company that enables users to purchase goods and services.
Services
All features, tools, and services provided through HaeTek.
User
Any individual accessing or using the Services, including both registered members and guests.
Member
A user who has created an account and agreed to these Terms.
Guest
A user who uses the Services without registering.
Account (ID)
The email address used to identify the user.
Password
A secure combination set by the user for account protection.
App
Mobile application provided by HaeTek.
Points
Reward credits issued by the Company for purchases or promotions.

3. Acceptance and Changes to Terms

By registering or using our Services, you agree to be bound by these Terms. HaeTek reserves the right to update or modify these Terms in compliance with applicable laws.

Any updates will be announced on the website in advance:

  • At least 7 days prior to the effective date
  • 30 days prior if changes are unfavorable to users

Continued use of the Services after changes indicates acceptance.

4. Services Provided

HaeTek may provide the following:

  • Product listings and purchase services
  • Promotional events and campaigns
  • Product reviews and user participation features
  • Notifications about new products and updates
  • Additional services at the Company's discretion

5. Service Availability

We aim to provide uninterrupted access to our Services; however, access may be temporarily limited due to:

  • Maintenance or system upgrades
  • Technical issues or network failures
  • Events beyond our control (e.g., natural disasters)

6. Account Registration

Users may create an account by providing accurate information and agreeing to these Terms. HaeTek may deny or restrict registration in cases such as:

  • False or incomplete information
  • Violation of laws or public order
  • Users under the required legal age

7. User Responsibilities

Users agree not to:

  • Use another person's account
  • Copy or misuse content for commercial purposes
  • Violate intellectual property rights
  • Upload harmful, illegal, or inappropriate content
  • Interfere with the operation of the platform

Users are responsible for maintaining the confidentiality of their account information.

8. Account Suspension or Termination

HaeTek may suspend or terminate accounts without prior notice if:

  • Fraudulent or misleading information is used
  • The platform is abused or disrupted
  • Repeated unreasonable cancellations or returns occur

Users may also request account deletion at any time.

9. Company Responsibilities

HaeTek will:

  • Operate in accordance with applicable laws
  • Provide stable and reliable services
  • Respond to legitimate customer inquiries promptly

10. Notifications

Important notices will be sent via email or posted on the website. Users are responsible for keeping their contact information up to date.

11. Privacy

We collect and process personal data only as necessary for service operation. For details, please refer to our Privacy Policy.

12. Intellectual Property

All content on HaeTek belongs to the Company. Users may not reproduce or distribute any content without prior permission.

13. Orders and Contracts

Orders are placed through the website and become effective once confirmed by HaeTek. Customers must ensure all shipping details are accurate.

HaeTek is not responsible for issues caused by incorrect shipping information.

14. Payment

Accepted payment methods include:

  • Credit / Debit Cards
  • PayPal
  • Other available payment options

15. Shipping and Delivery

Orders are typically processed within a few business days after payment. Delivery times may vary depending on destination and customs clearance.

Customs duties and taxes are the responsibility of the recipient.

16. International Shipping

International shipments may be subject to customs inspections and delays. If a shipment is refused, the customer is responsible for all related costs.

17. Returns and Refunds

Returns must be requested within a specified period after delivery. Items must be unused and in original condition. Refunds are processed after inspection of returned goods.

18. Return Address

All returns must be sent to the following address:

HaeTek Warehouse
Bodojin-ro 53beon-gil 7
Seo-gu, Incheon 22843
Republic of Korea

19. Limitation of Liability

HaeTek is not responsible for:

  • Delays caused by customs or external factors
  • Losses due to user error
  • Service interruptions beyond reasonable control

20. Governing Law

These Terms are governed by the laws of the Republic of Korea. Any disputes shall be subject to the jurisdiction of the Seoul Central District Court.