Shipping Policy
Shipping Policy
Processing & Dispatch
All orders are processed within a few business days after payment confirmation. Please note that processing time may vary depending on order volume or operational conditions.
Shipping Methods
We offer multiple delivery options, including Express and Standard shipping. Available methods may vary depending on the destination country. Delivery may be completed via:
- Home delivery
- Local pickup point
You will be notified by email regarding shipping updates. Please check your inbox regularly.
Delivery Time
Estimated delivery times differ by destination and shipping method. Delays may occur due to customs clearance or local logistics conditions, which are beyond our control.
Customs & Duties
Customs duties, import taxes, and VAT (if applicable) are not included in the product price unless otherwise stated. These charges are the responsibility of the recipient.
For the United States and Canada, customs duties may be calculated and included at checkout — meaning no additional charges upon delivery.
Shipping Restrictions
Some items may not be eligible for shipping to certain countries or regions due to local regulations. We do not ship to:
P.O. Box
APO / FPO / DPO addresses
Failed Delivery
If delivery cannot be completed due to reasons such as an incorrect address, recipient unavailability, or refusal to pay customs duties:
- The shipment may be returned or disposed of
- Additional costs may apply
- Refund or reshipment may not be possible
We strongly recommend double-checking your shipping address and customs obligations before placing an order.
Customer Responsibility
Customers are responsible for:
- Providing accurate shipping information
- Cooperating with customs clearance when required
- Checking email notifications related to delivery
Failure to cooperate may result in delays, returns, or additional charges.